Universal Banker

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Do you want to love your job? Come work with us!

Elmira Savings Bank; originally founded in 1869 is celebrating 150 years of serving customers and businesses in Chemung, Steuben, Schuyler, Cayuga, Cortland, Tompkins and Broome counties! We proudly operate as an independent community bank with key lines of business in retail banking, business banking, and consumer and business loans.

We are a “Great Place to Work” certified company. Recognized by our employees for our strong culture which strives for superior quality service to our customers, building a culture that incents our employees to excel personally and professionally, and leadership in and support for our local community!

We are looking for a positive, sales-minded, self-motivated individual ready to provide remarkable customer service in Ithaca, NY.

Essential Duties:

The Universal Banker:

  • Must fully meet the customer’s needs by providing a rewarding customer experience.
  • Will be trained for both customer service (platform) and teller duties.
  • Participates in the daily operations of the branch.
  • Processes all types of banking transactions in a timely and accurate manner
  • Responds promptly to customer inquiries and problem resolution.
  • Maintains a comprehensive knowledge of all retail products and services.
  • Opens new accounts and consumer loan originations.
  • Cross-sells other bank services and refers customers to other business lines as appropriate.
  • Actively participates in various out bound sales activities in support of meeting branch and bank-wide goals.
  • Provides mentoring and training to other staff members.

Experience:

  • Previous customer service experience is required
  • Previous sales experience is required.
  • Positive attitude and an upbeat presence is required.
  • Stable employment history is preferred

Elmira Savings Bank offers a Complete benefits package including:

  • Competitive wages
  • Generous amount of Paid Time Off (PTO)
  • 10 Paid Holidays
  • Health & Dental Benefits
  • 401k with Company match
  • ESOP (Employee Stock Ownership Program)
  • Bonuses and Incentive Programs
  • Discounts on Loans

Elmira Savings Bank is an Equal Opportunity Employer.

Location: Ithaca, NY
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